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“Exceptional Service! Very understanding, no pressure, informative, and trustworthy – doesn’t sound like an auto dealer does it? Well, I recommend these guys very highly! They are the real deal. My wife is so happy with her Lexus 300, and when mommy happy, the home is happy. She can’t stop smiling about the car and great deal Import Auto Broker gave her. Keep up the good work guys. Oh, by the way, my next car will be purchased from IAB! If you are a smart customer, your next car should be purchased from IAB. Wow!!!!”
— Rjjrlaw
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“Just a note to sincerely thank Joe, Doug, Mandy and christy for all the help with the silver Lexus 07 IS. We live in Charlotte and looked at cars for two months from Raleigh, N. C. to Atlanta and Import Auto Brokers had the nicest previously owned Lexus cars we looked at in a 200 mile radius--and that includes the Lexus dealers in Atlanta. I am a car fanatic and a detail nut. I went over this car top to bottom before we bought it.This car had been well taken care of and it is perfect in all respects. This is our third Lexus and I can truly recommend Import Auto Brokers to everyone. They went out of their way to help us with some extras after the sale, so I would say they have some great Lexus cars. You cannot beat their prices anywhere. Thanx again”
— WM
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If anyone wants a straight forward and a pleasant buying experience, IAB is the place to go. I bought a 2007 Lexus ES350 after searching for nearly 6 months. Joe, was very helpful in describing the car and did a walk thru which was unheard of. He explained all the details on the car and it helped me make a decision without looking at the car. The car was described in detail and every bit of it was true. I called with a few more questions and talked to Cedric. It was as if I knew him for years. A very helpful individual with very good listening skills. It was hard to believe as they did not know how serious I was and explained every question I had. I live in WV and all along I was thinking a car buying experience has to stressful but IAB was very helpful and patient. There was no pressure at any given time to buy. Kristy and Mandy helped a lot with financing and paperwork. Remi picked me up from the airport and talked about how they operate the business. When I got there, I was received by Joe and Cedric and they introduced themselves and basically offered all the help. Well, the best is yet to come. I wanted a few more cosmetic and detailing done on the car. This is where I met Steve, a indidvidual who just details cars. Just talking to him he stayed and fixed everything till I was satisfied and also said If I see anything he will be glad to work on it. He talked very high of all the staff I mentioned earlier. What a team? If you noticed, there is no mention of price as I got the best deal available anywhere and adding the service, my experience was PRICELESS. Again a big Thank You
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Kathy and I wish to thank you and Doug for your guidance on selecting the right car and your honesty and integrity with your evaluation and description of a car we've only seen through pictures. It is apparent that your business ethics and moral principles are and will continue to be your foundation to a long, prosperous and successful business venture. The time you spent with me on the phone painting a mental imagery of what appears to be a vibrant Lexus SC430; and the care in which you demonstrated to ensure I was comfortable making a difficult decision sight unseen is greatly appreciated. I have waited literally years for the right convertible and viewed hundreds of cars before making this selection. Your team of professionals sealed the deal of a long awaited purchase. And the transaction with your office Staff, Christy and Mandy, was seamless. All without leaving the comfort of my home in Virginia until I was ready to bring the car home. I look forward to meeting you in person and most of all enjoying the ride of my life. Again, thank you
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User Rating: 5 out of 5 stars
by Jaime Lane 08/07/2009
Purchasing my Lexus IS 250 from Import Auto Brokers was by far the best car-buying experience I've ever had. Joseph and the rest of the staff were very helpful, honest and up-front. Great customer service all-around. It was the only time I've purchased a car and not felt like I was being taken. I looked at several IS 250's (probably 20-30) in the past month, and IAB by far had the best vehicles at the best prices (in a 100 mile radius at least). All of their cars are VERY clean and in great condition. I purchased a 2 year old car that looks brand new. I would recommend them to anyone.
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User Rating: 5 out of 5 stars
by JENNIFER 08/24/2009
There are many words that come to mind when I describe my car buying experience with Import Auto Brokers Incorporated. Premier, ethical, honest, sincere, candid, virtuous, integral, professional, & educational. The car was just as described in the advertisement. If you are in the market for a premier luxury auto I encourage you to contact Import Auto Brokers inc. If they don't have what you desire they will find it for you! Simply put there are still men of virtue & professionalism and you will find just that at Import Auto Brokers Inc. We flew from Ponte Vedra, Florida and were promptly greeted with a car waiting to take us to the dealership. After a smooth, no haggle, fair buying experience we realized how blessed we were to become part of the team at Import Auto Brokers Inc. We are customers for life! Thank you for a gorgeous GX Lexus just as represented in your ad!
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Hi Cedric (and everyone else!), I just wanted to say thank you for all of your help while purchasing my car. While it can be a daunting task, especially for a first vehicle, you all were very helpful. From the moment I called (and a WHOLE lot of phone calls to follow) you all were very patient and informative, when you had no idea how serious of a buyer I was, which in the end paid off. Coming from out of state, I had nothing to rely on about information for your dealership except what I read online. I am typically a skeptical person, but I came to realize everything I heard was true. And my mom who is even more skeptical is already passing your name around! My car was in good condition when I took it to get a check-up a few weeks after I purchased it. I shopped around for months to find the perfect car and you all gave it to me at the perfect price. I have a friend who drove from North Carolina to Savannah to buy a base model IS 250 and she paid way more than I did for my premium package. I had dealers continuing to call me and see if I was still interested in cars I test drove and when I told them how much I bought my car for, even they were suprised. Although I suspect my car will last a good long while, you all have definately made a customer for life. Everyone thought I was crazy for driving 6 1/2 hours to go buy a car, but you absolutely have the best prices from NC to FL. And even if you ever didn't, your attitudes and dedication to the business would be reason enough to return. It touched me that you all took such good care of me and got the car ready so fast (seeing as it had just come off the truck!) Thank you again for helping me buy my first car! Best, Sarah Covill
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“We recently purchased a Lexus GS430 from this company. Fair prices and profession service made this a pleasant experience. Joe and Doug know their product and share that information without being agressive. Paperwork was handled effeciently, title in hand in less than two weeks!. We are impressed with these guys and happy for them, they have created a good business”
— Dana
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